Privacy Policy

Information you provide to us

If you contact us through our website, we may collect the information you provide, including your name, email address, organisation, nature of enquiry and the contents of your message.

We use this information to receive, assess and respond to your enquiry and for related business communications.

Information submitted through the contact form is forwarded to Scriptorium Labs by email. The website application does not maintain a database of contact-form submissions. Information may nevertheless be processed or retained by our email, hosting and platform service providers as part of providing their services, and correspondence may be retained in our business email systems.

Technical and usage information

When you visit our website, our hosting and service providers may process technical information associated with your visit, such as your IP address, browser or device information, requested pages and related network information.

With your consent, analytics tools may also collect information about how you interact with the website, including interactions with links and buttons and page navigation. We use this information to understand and improve the operation and use of our website.

We do not use the website for targeted advertising or remarketing.

Analytics and browser storage

The website uses browser storage to remember your analytics consent preference. Analytics interaction tracking is enabled only when you choose to accept analytics through the consent banner.

You may decline analytics without preventing normal use of the website.

Third-party service providers

We use third-party service providers to operate and support the website. These may include:

GoDaddy/Airo for website hosting, platform services, email delivery and analytics infrastructure; and Google Fonts for delivery of website fonts.

These providers may process technical or other information as necessary to provide their services.

Our service providers operate internationally and information may be processed outside Australia. The particular locations in which information is processed may vary according to the infrastructure used by those providers.

Disclosure of information

We do not sell personal information collected through this website.

We may disclose information to service providers where reasonably necessary to operate the website, deliver communications or support our business operations. We may also disclose information where required or authorised by law.

Retention and security

We take reasonable steps to protect information in our possession from misuse, interference, loss and unauthorised access, modification or disclosure.

The website application does not maintain a database of contact-form submissions. Information contained in business correspondence may be retained for as long as reasonably required for business, legal or administrative purposes. Information processed by third-party service providers may be retained according to their own systems, policies and legal obligations.

Access, correction and privacy enquiries

If you would like to ask about personal information we hold about you, request that information be corrected, or raise a privacy concern, please contact us through the contact form on this website.

We will consider and respond to privacy enquiries as appropriate in the circumstances and in accordance with any legal obligations that apply to us.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the website, our information-handling practices or applicable requirements. The current version will be published on this website with its latest update date.